Hey Angela,
I just had a question for you about the research being done at the Brookfield Zoo. Do you think the 25+ minute interview was effective? I am thinking of myself on a day out and being stopped for a satisfaction survey or interview. I would not want it to go anymore then five minutes before I would feel smothered or want to leave. Especially if they are interviewing parents, under the assumption that this zoo, like most, is family friendly. Do you think they would have gotten different results if they did a different method?
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